VACATION RENTAL CONTRACT
This vacation rental contract is a legal agreement between Autumn Creek Management Inc. (also referred to as the “Property Manager”) and you, the Renters (also referred to as “Guests”). This contract is entered into agreement as of the date when the Guests place their reservation online and the reservation is screened and accepted by the Property Manager. The Property Manager will notify the Guests by email or written mail when their reservation is accepted.
PAYMENTS
Guests using Bank Credit Cards may make payments using the secure and encrypted on-line merchant account on our reservation page for the initial payment, the balance due and the security deposit. For other types of payments, send bank check or money order, PayPal, or use your on-line banking to send a check payable to:
(PayPal to Bob@autumncreekmanagement.com)
Autumn Creek Management Inc.
8550 Lansmere Lane
Orlando FL 32835-2505
DEPOSITS
In order to hold your reservation, we must receive an initial rental payment of $150.00 within seven (7) days, and the electronically accepted rental contract. The payment is held from the time the reservation is accepted until the balance of the rental is paid thirty-days prior to your scheduled arrival. On your scheduled check-in date a Security Deposit in the amount of $250 is required . This deposit provides protection for the home against misuse or abuse. The Vacation Home must be left in an acceptable condition to receive a full security deposit refund.
Note: A check-out cleaning is included in the rental cost and will be performed to return the home to its "guest ready" condition. The security deposit protects against missing items and damage that exceeds fair wear and tear.
The Security Deposit is returned to you (if the Vacation Rental is left with no damage or missing items) within 7 days after departure. The Property Manager reserves the right to charge the guests card if damage is done beyond the amount of the security deposit.
CANCELLATIONS
If you cancel your reservation prior to the 30th day before your scheduled arrival the $150 down-payment is forfeited. If you cancel more than 7 days but less than 30 days before your scheduled arrival, a total of $250 of the paid rental cost is forfeited and the remainder is returned to you. If the reservation is canceled within 7 days of the scheduled arrival date, then $350 is forfeited and the remainder is returned to you. If changes result in a shortened stay, within 30 days of the arrival date, the rental rate will be recalculated to include 50% of the rate for days eliminated from the contract period, and the remainder will be returned to you.
Note: As soon as your reservation is accepted we begin turning-away other customers, If you then cancel the reservation – especially if there are less than 30 days before check-in, the opportunity to find replacement renters or guests is very limited, and other guests, who would have rented during the same period, have already secured other accommodations.
If a cancellation occurs, any credit card fees associated with processing the rental payment or the refund/credit will be deducted from the amount refunded or credited to the guest.
TAX POLICY
The State of Florida requires us to charge and pay a sales tax of 7% of the rent. Osceola County requires us to charge and pay an additional 6% Tourist Development Tax (a total tax of 13%).
RESERVATION AGREEMENT
We, the Guests, agree to the following:
1)We will leave the vacation rental free of trash (placed in the receptacles outside) when vacating, or a trash removal fee will be deducted from the deposit or debited on our credit card.
Note: After you depart your Vacation Home, our staff will clean and prepare the home for the next guest. Since we only have a six hour period to clean the home before the scheduled arrival of the next guest, we appreciate your assistance in checking out on-time.
2) We will be completely responsible for any and all damage to the property or contents caused by our negligence.
3) We will notify the owners of any damage upon arrival.
4) We will hold the owners harmless from any and all bodily injury and/or property damage incurred on the property arising out of our negligent acts or omissions. See disclaimer below.
5) We will forfeit any portion of the deposit that is reasonably attributable to broken, damaged, or missing items.
6) If we cancel this contract with less than 30 days but more than 7 days before arrival, we will forfeit $250 of the prepaid rent.
7) If we cancel this contract with less than 7 days before arrival, we will forfeit $350 of the prepaid rent.
8) We acknowledge that there are no refunds for early departure.
9) We acknowledge that there are no refunds for weather conditions.
Note: The Orlando/Kissimmee area is not in a portion of the state which would necessitate mandatory evacuation. Consequently should a tropical depression, tropical storm or named hurricane approach the area, refunds or cancellations of the contract will not be made. Travel Insurance which would cover cancellations due to severe weather is available and recommended if weather is a concern.
10) We acknowledge that all rental monies are due 30 days prior to arrival.
11) We will forfeit the deposit if doors and windows are not locked upon check-out.
12) We will not hold the owners responsible for any items left after our check out.
13) We acknowledge that the vacation rental is not a party house.
14) We acknowledge that this is a NON SMOKING vacation rental home (including the game room area). We agree that if we or members of our party smoke inside the home, then $150.00 of the deposit may be deducted for special cleaning to remove the effects of the smoking.
15) We acknowledge that NO PETS are allowed in the home (including the game room area). We agree that if a pet is allowed into the home then $150.00 of the deposit may be deducted for special cleaning to remove the effects of the presence of animals in the home.
16) We acknowledge that the maximum occupancy of the home is ten persons.
17) We acknowledge that check-in is at 4:00 PM
Note: If your Vacation Home is ready when you arrive, we are happy to permit an early check-in up to four hours early. There is no charge for early check-in on the day of arrival if the home is ready.
18) We acknowledge that check-out is 10:00 AM.
Note: If you must delay your departure please contact the Property Manager at least one day prior to see if we can accommodate a late check-out. Late check-outs are only permitted if there is no follow-on guest scheduled to arrive. An additional fee of $25 per hour or fraction thereof maybe deducted from your security deposit or charged to you if you remain beyond the regular check-out time.
19) We acknowledge that we must be 21 years of age to book this Vacation Rental.
20) We acknowledge that this property requires a five (5) night minimum stay. If a rental is accepted for less than five days, we will be charged the standard rate and a cleaning fee.
21) We acknowledge that air conditioning and heating controls are preset to 78º. The thermostat will allow an adjustment of 3º above or below that temperature. This means that the temperature can be adjusted down to 75º. Ceiling fans are installed in each room to help achieve comfort levels.
22) We acknowledge that swimming pool heat is subject to the weather and suitable swimming weather may not be achievable. We understand that we must participate in pool heat conservation by re-covering the pool with the supplied pool solar blanket whenever the pool is not in actual use.
FOR DATES BETWEEN OCTOBER 1st AND FEBRUARY 28TH (29TH) : If pool heat cannot be provided due to equipment failure or extreme weather that simply is beyond the capability of the equipment, a reimbursement of the rental rate will be made on the basis of $10 per day within the above dates. However if the guest fails to cover the pool as specified above then each day that this condition occurs will be non-reimburseable.
Note: During periods of unseasonable winter weather, the heating systems which consist of a solar system and natural gas heater may not be able to generate or maintain sufficient heat. Generally, if the night time low goes below 45 degrees and the following daytime high temperature does not reach 65 degrees, the design of the two systems may not be able to raise temperatures into the comfortable swimming category. This is generally weather when most individuals would opt not to swim.
DISCLAIMER
The Owners and Property Manager reserve the right to refuse service to anyone. Owners or Property Managers are not responsible for accidents or injury to guests or for loss of their money, jewelry or valuables of any kind. Owners or Property Managers are not responsible for any personal injury caused by use of the swimming pool or BBQ grill, or for any personal injury or loss or damage to guests’ property caused directly or indirectly from foul, inclement weather conditions, Acts of God or nature, or any unforeseeable circumstances. Guest and members of their party agree not to hold the Owners or Property Managers responsible for any damages or claims of any kind resulting from their stay, except for intentional acts of harm.
We, the Guest(s), have read, understand, agree to, and will abide by this rental agreement and all conditions stated herein. We hereby accept the stipulations in this agreement and agree that they will also apply to the charges made to our credit card for the terms and amounts above. We agree that this contract shall define our rights with regard to charge-backs on our credit card. By transmitting this document electronically, we recognize and agree that we are signing this document electronically and that it shall have all of the same force and sufficiency as a manually signed document.
Signed on behalf of all members of my party:
(Electronically Signed during Reservation Confirmation)
Guest
Signed on behalf of the Owners and Property Managers:
(Signed)
Autumn Creek Management Inc.
