Privacy Policy

Effective Date: July 1, 2025

At Casa Bonita Florida, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book a stay or interact with us.

1. Information We Collect

We may collect the following information:

Booking details: Name, email address, phone number, home address.
Payment information: Processed securely through our booking partners (we do not store full credit card numbers).
Stay details: Dates of stay, number of guests, special requests.
Communications: Emails, texts, or messages you send to us.
WiFi login (StayFi): When you use our guest WiFi, you are asked to provide your name, phone and email address. By logging in, you consent to us collecting this information.
Device/technical data: Limited information (device type, login time) may also be collected through WiFi.

2. How We Use Your Information

We use your information to:

Confirm and manage your reservation.
Communicate check-in details, property information, and local recommendations.
Process payments and security deposits.
Provide customer support before, during, and after your stay.
Improve our services and guest experience.
Send you special offers or updates (you can opt out anytime).
Ensure safety and compliance with house rules through exterior security systems.

3. Cameras & Security Devices

For safety, security, and legal protection:

Exterior cameras are installed at entry points, pool enclosure, lanai and facing the driveway.
These cameras record both video and audio.
Cameras are in place to safeguard the property when vacant and to help ensure compliance with house rules and policies.

There are no cameras inside the home.

4. Sharing of Information

We do not sell or rent your information. We only share information with:

Booking platforms (Airbnb, Vrbo, or our direct booking system) as required.
Payment processors to securely handle transactions.
Service providers (cleaning, maintenance, property management) strictly for fulfilling your reservation.
Legal authorities only if required by law.

5. Security

We take reasonable steps to protect your information with secure systems and limited access. While no system is 100% secure, we work with trusted partners to safeguard your data.

6. Your Choices

You can opt out of promotional emails at any time.
You can request access to or deletion of your personal data by contacting us.

7. Children’s Privacy

We do not knowingly collect information from children under 13.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
Casa Bonita Florida
Email: info@casabonitaflorida.com
Phone: +1-651-260-2206